Focused on You
About First American
Letter From the CEO
Mission Statement
Industry Leadership
Hear From Our Customers
Leadership Team
Financial Results
Community Involvement
Sustainability
Careers
Awards + Recognition
Our Services
Asset Management
Concierge-Level Service
Resource Library
Apply Now
Company News
Customer Connect
Contact Us
Hear From Our Customers
Independent Customer Survey Results
Each year, more than 50 percent of First American's revenue is the result of new transactions with existing clients. The high level of customer satisfaction illustrated on this graph is just one of the many reasons why our customers come back to us for all of their leasing needs.
Results
An independent survey was sent to all First American customers with ongoing leases with equipment costs of $250,000 to $15,000,000. Sixty-seven percent of these customers returned the survey and are included in these statistics. The results were compiled by an independent customer satisfaction firm and audited by CPA firm, Rehmann Robson.
Video Testimonials
David Jones
Executive Director
Coalition for College Cost Savings, Nashville, TN
John Magee
Chief Operating Officer & Chief Financial Officer
Mike Napieralski
Director of I.T.
The Bonadio Group, Rochester, NY
Scott Lowe
Chief Information Officer
Westminster College, Fulton, MO
John Murray
Chief Financial Officer
Loretto Health and Rehabilitation Center, Syracuse, NY