Introducing FA | Experience
First American's New Lease Management Platform

First American has transitioned from CustomerConnect to a new lease management platform, FA | Experience.
For security purposes, new login credentials are required.

Please email your First American team or submit a contact form to request login information.


About FA | Experience

FA | Experience gives you greater access and visibility into your projects so you can spend less time managing your financing and more time focused on your business.


Realtime Visibility

  • Monitor your projects in a single, simplified view
  • Review invoices and documentation at any time
  • See payments as they are released to vendors
  • Use your to-do list to keep projects on track


Effortless Control

  • Review and select pricing for new projects
  • Upload documentation and provide e-signatures
  • Select end of lease equipment options
  • Use reports to view contract information 


Advanced Security

  • Access a cloud-based, best-of-breed platform, built with security in mind
  • Configure new users and assign user permissions
  • Upload files safely and securely with seamless integration with your content management platform




Manage your projects with First American at:

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First American Commercial Bancorp, Inc. is a wholly-owned subsidiary of City National Bank. Deposit products and services are offered by City National Bank Member FDIC. City National Bank is a subsidiary of Royal Bank of Canada. “First American Equipment Finance” is the trade name for certain equipment leasing and finance businesses of First American Commercial Bancorp, Inc. and its subsidiaries. Equipment financing transactions are provided in Canada by FA Equipment Finance, Inc. For California clients: Loans made or arranged pursuant to a California Finance Lenders Law license. All transactions are subject to credit approval. Some restrictions may apply. All trademarks are the property of their respective owners.

© 2021 First American Equipment Finance. All rights reserved.