Betsy leads reporting, analytics, auditing, and engagement efforts to strengthen payroll and human resource functions at First American. Since joining the company in 2015, she has been dedicated to fostering fair treatment and providing equal opportunities for all colleagues. Her commitment to compliance and active community involvement have become hallmarks of her leadership.
With a Bachelor of Science in biological science from SUNY Brockport and over 21 years of experience in human resources, payroll, and recruitment, Betsy combines technical expertise with a passion for inclusive and strategic leadership. She holds multiple professional certifications, including the Society for Human Resource Management (SHRM) Certified Professional, Professional in Human Resources Certification, Certified Payroll Professional, Certified ScrumMaster, and a Diversity, Equity, and Inclusion in the Workplace Certificate. Her support for Employee Resource Groups at First American has played a key role in advancing the company’s DEI initiatives. In recognition of her contributions, Betsy was honored with the 2025 City National Character Award.
Betsy lives in Henrietta, NY, where she enjoys crafting and finds joy in spreading kindness daily. She values quality time with her family, has an adventurous palate for exotic cuisines, and humorously embraces the chaos of parenthood. A proud first-generation Laotian-American, Betsy takes immense pride in her American, Chinese, Thai, and Laotian heritage and enjoys sharing and celebrating these cultures with her colleagues. She also loves family game nights and hosting friendly games of Texas Hold’em.
Betsy leads reporting, analytics, auditing, and engagement efforts to strengthen payroll and human resource functions at First American. Since joining the company in 2015, she has been dedicated to fostering fair treatment and providing equal opportunities for all colleagues. Her commitment to compliance and active community involvement have become hallmarks of her leadership.
With a Bachelor of Science in biological science from SUNY Brockport and over 21 years of experience in human resources, payroll, and recruitment, Betsy combines technical expertise with a passion for inclusive and strategic leadership. She holds multiple professional certifications, including the Society for Human Resource Management (SHRM) Certified Professional, Professional in Human Resources Certification, Certified Payroll Professional, Certified ScrumMaster, and a Diversity, Equity, and Inclusion in the Workplace Certificate. Her support for Employee Resource Groups at First American has played a key role in advancing the company’s DEI initiatives. In recognition of her contributions, Betsy was honored with the 2025 City National Character Award.
Betsy lives in Henrietta, NY, where she enjoys crafting and finds joy in spreading kindness daily. She values quality time with her family, has an adventurous palate for exotic cuisines, and humorously embraces the chaos of parenthood. A proud first-generation Laotian-American, Betsy takes immense pride in her American, Chinese, Thai, and Laotian heritage and enjoys sharing and celebrating these cultures with her colleagues. She also loves family game nights and hosting friendly games of Texas Hold’em.