Emma leads the marketing strategy for the City National Bank support channel. Passionate about empowering her team, she enjoys equipping them with the tools they need to build lasting relationships.  

Emma holds a bachelor’s degree in marketing from St. John Fisher University. Since joining First American in 2017, she has been instrumental in helping her colleagues connect with City National Bank professionals, clients, and prospects, and deliver tailored solutions aligned to their needs. In 2019, she was honored with a First American Excellence Award, and has also earned the Marketer of the Quarter recognition and several creative marketing awards.  

Residing in Rochester, NY, with her husband and daughter, Emma enjoys spending time with family, walking, cooking, and working on DIY projects around the house.