Makenna Degen
CREDIT MANAGER
Makenna and her team support credit decisions with a focus on portfolio integrity and a positive client experience.
Makenna supports credit operations and leads her team from initial award through final approval, emphasizing consistency, collaboration, and a strong client experience. Drawing on her background as a former underwriter, she works behind the scenes with her team to deliver thoughtful, well‑balanced decisions that strengthen client relationships and support business growth.
Makenna holds a Bachelor of Science in Corporate Finance from St. John Fisher University. Since joining First American in 2017, she has become a trusted resource for both colleagues and clients, with her leadership and contributions recognized through Excellence Awards in 2021 and 2025, as well as the Outstanding Performance in Credit Award in 2025.
Makenna resides in Penfield, NY, with her husband, their two rapidly growing boys, and their lively pup.
Makenna supports credit operations and leads her team from initial award through final approval, emphasizing consistency, collaboration, and a strong client experience. Drawing on her background as a former underwriter, she works behind the scenes with her team to deliver thoughtful, well‑balanced decisions that strengthen client relationships and support business growth.
Makenna holds a Bachelor of Science in Corporate Finance from St. John Fisher University. Since joining First American in 2017, she has become a trusted resource for both colleagues and clients, with her leadership and contributions recognized through Excellence Awards in 2021 and 2025, as well as the Outstanding Performance in Credit Award in 2025.
Makenna resides in Penfield, NY, with her husband, their two rapidly growing boys, and their lively pup.