Shannon Thompson
CREDIT MANAGER
Email | 585-643-3409
Shannon performs underwriting for new clients.
Shannon collaborates closely with colleagues and clients to create a positive and personalized lending experience at First American. She emphasizes a practical approach to decision-making while upholding the company’s credit standards.
Since joining in 2021, Shannon has made a significant impact, earning the Credit Person of the Year award in 2023. With over 25 years in the banking industry—including nearly 20 years in commercial lending—she brings valuable insights from various economic cycles and extensive mentorship experience. Shannon began her career as a credit analyst at Five Star Bank, advancing through multiple roles to eventually lead the Business Banking credit department. She holds a degree in business administration from Genesee Community College.
Shannon resides in Byron, NY, with her husband and their dog. A nature enthusiast, she enjoys spending time outdoors in all seasons and often hosts family gatherings to bring everyone together.
Shannon collaborates closely with colleagues and clients to create a positive and personalized lending experience at First American. She emphasizes a practical approach to decision-making while upholding the company’s credit standards.
Since joining in 2021, Shannon has made a significant impact, earning the Credit Person of the Year award in 2023. With over 25 years in the banking industry—including nearly 20 years in commercial lending—she brings valuable insights from various economic cycles and extensive mentorship experience. Shannon began her career as a credit analyst at Five Star Bank, advancing through multiple roles to eventually lead the Business Banking credit department. She holds a degree in business administration from Genesee Community College.
Shannon resides in Byron, NY, with her husband and their dog. A nature enthusiast, she enjoys spending time outdoors in all seasons and often hosts family gatherings to bring everyone together.