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Life at First American | The Faces of Finance

The Faces of Finance: Tiffany Ramos

Go behind the scenes to learn about the people and the culture that set First American apart.

Tiffany Ramos' professional portrait

First American colleagues bring unique backgrounds, cultural traditions, and work experiences to their roles. Having these diverse perspectives is the reason First American has been recognized as a Fortune “Best Workplace in New York” and “Best Workplace for Millennials” for more than five years.


In this series, The Faces of Finance, we get to know First American colleagues by asking them about the career paths, skillsets, and motivations that drive their success.


Read on to hear from Tiffany Ramos, Equipment Finance Associate in our Bank Support Division, who joined First American in 2022.

What did you do prior to working at First American?

I was a Relationship Manager at United Way of Greater Rochester and the Finger Lakes, working with local businesses and non-profits to raise money for our partner agencies. Before that, I worked at ESL Federal Credit Union.

How did you hear about First American?

I knew I wanted to work at a place whose values aligned with mine and that had a proven track record. As odd as it may sound, I closely watched the “Great Places to Work” list and always kept an eye out for companies in the area that appeared. First American was consistently on that list.

Which three things were most important to get to where you are today?

Faith, family, and determination.

What does a typical workday look like?

I support sales colleagues in our Bank Support Team. I help them with accounts, contact management, and company research as well as any other administrative tasks that can help facilitate new deals. My mission is to be as helpful as possible to my teammates.

What are your favorite projects?

I really like research. I love learning about various industries and companies—what makes them successful and the ways we can help them meet their goals. 

What motivates you?

Continuing to learn and being a part of an incredible place that truly cares about not only my success, but the success of every employee.

Is there a challenge you are currently facing?

I’m learning everything I can about an industry that is brand new to me, including all of its nuances. It’s challenging but also exciting!

What do you wish you knew three years ago?

That it’s important to be patient and to be present. That hard work will pay off, but you can’t rush the process. And that every opportunity and every hardship serve a purpose.

What would you tell a prospective colleague about working at FAEF?

You are going to be surrounded by tons of high performers who are also kind and very willing to help. Don’t be afraid to ask questions and take every opportunity you can to learn from them!

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